About Tripstack

Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining.

Operating from offices in Canada, India, and Poland, Tripstack is the gateway into Etraveli Group’s world leading tech platform - giving partners access to global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and customer support. As a world leader in virtual interlining technology, Tripstack connects non-partner, low-cost and full-service carriers, enabling the creation of unique and flexible itineraries through a simple, cost-effective API.

Its technology ingest over 30B price points and handles over 240 million searches daily.

Through partnerships with airlines, OTAs, and other distribution channels across the globe, Tripstack expands networks, drives new revenue streams, and offers more choice at competitive prices, all backed by robust technology and traveler protection.

For more information, visit:

www.tripstack.com

www.etraveligroup.com

The role

We are hiring a Director of Engineering who has exceptional technical and leadership skills. 

This role will lead the development of the Tripstack Booking Engine with the additional focus of Platform Architecture and Data ML/OPs. In this role, you will report directly to the Chief Technology Officer (CTO). You will be responsible for overseeing and managing engineering managers, architects and senior/staff engineers in Poland as well as staff in Canada and India offices.

This leader is expected to play a hands-on role in shaping our technology, fostering a culture of engineering excellence, customer focus as well as helping to build up the next generation of leaders throughout the organization. You will form a tight partnership with global, cross-functional teams to help drive our product vision & roadmap and business strategy.

Responsibilities

• Develop and ship the next generation of the Tripstack API as a world-class, fully NDC capable platform

• Scale our data ML/OPs practice and infrastructure to handle more real-time workloads and much higher volume for data processing (i.e. billions of flight price adjustments daily)

• Organize and lead our Architecture centre of excellence supporting projects across all locations and teams 

• Lead talent acquisition and management efforts for TripStack’s Poland operation - hiring, mentoring new engineers & colleagues, shaping our engineering culture, and helping us grow an amazing team of talented and mission-driven engineers

• Inspire your teams and manage their career development by providing coaching and mentoring to junior members while guiding senior engineers to maximize their potential. Provide continuous performance feedback, collaborate with team members on their objectives and provide a clear path for progression through personal development plans

• Create, implement and manage processes and ensure best practices for software development, version control, unit testing etc. as well as build, test and release mechanisms. Partner with the CTO and Product team to deliver on the roadmap.

• Technical management and implementation of all aspects of our product including content integrations, booking engine features and distribution of flight content, etc.

• Staffing, scheduling and performance management of all development resources

• Continue to develop and improve delivery processes - shipping clean and high-quality code designed for scalability, reliability, and performance

• Foster a quality-focused development culture

• Communicate effectively between teams across various geographic locations, cutting across technology, content management and sales

• Continuously seek to improve product and service quality

Requirements

• You are a strong technical leader  who has the ability to attract and motivate top talent. You are curious, collaborative, humble, and have a high EQ. In short, you have excellent leadership and people management skills.

• 15+ years of technology management experience in various capacities, including software development in e-commerce

• Superb technical experience  e.g. .NET Core, Golang, GCP, Machine Learning and ML/OP’s, PostgreSQL, Druid, AirFlow, RedPanda (Kafka), Linux, etc.

• The right person for this role will have previous technology leadership experience in a high-volume 24x7 e-commerce platform

• Proven experience leading enterprise architecture and design for a complex, transactional platform 

• Deep understanding of data analytics architectures, self-hosted solutions, infrastructure and scaling

• Proven ability to collaborate with stakeholders at different levels - executives, business leaders, technical experts, etc.

• Background in the travel industry and / or with one or more of the major GDS platforms (e.g., Travelport, Amadeus, Sabre, etc.) is a plus

• Experience integrating and designing high-volume API's

• Strong project and program management skills

• Education - Masters of computer science or masters of software engineering 

Benefits

We offer an opportunity to work with a young, dynamic, and a growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!

At Tripstack, we proudly believe in embracing diversity. This is true for our team, clients, communities and stakeholders. We are an equal opportunity employer and committed to creating a safe, healthy and accessible environment. We encourage applications regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other grounds protected by law. Please let us know if you need any accommodations during any part of the recruitment process.

Tripstack thanks all applicants for their interest, however only those selected to continue in the process will be contacted.

Learn more about us at www.tripstack.com

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